Shipping Policy

Our Shipping Policy

At Audimute Acoustic Panels, we've developed expertise in crafting acoustic products. We've also developed expertise in packaging them well so that they arrive to you in pristine condition and in a timely fashion. This means that each in-stock product has a pre-determined lead time that allows up to devote the appropriate time and care to hand-crafting your new acoustic treatment.

All orders adopt to the longest lead time of the products on that order. We do not partial ship orders. Shipping transit time is not included in this lead time. 


Type (continental US only)

Description (after production lead time)

FREE Standard Shipping with UPS or USPS (We choose based on which is more economical)*

1-6 business days

US Postal Service

1-6 business days

UPS Ground

1-5 business days

UPS Next Day Air Saver®

1 business day

Warehouse Pick Up

10AM-4PM Monday-Friday (excluding holidays), Local to Cleveland, OH only


Canada Shipping


UPS Standard

2-5 business days

UPS Worldwide Saver®

1 business day




Guaranteed Ready to Ship In

Production Lead Time

1-5 business days for standard sizes and options, 5-10 business days for personalized options (personalized size, color, fabric, image)


NOTE: Larger orders may be shipped via freight which does not have guaranteed shipping times.

* Free Shipping Explained

We offer free shipping to the contiguous U.S. on every online order. Free shipping ensures that all orders ship using our choice of carrier between UPS and USPS. If your address cannot receive shipments from either UPS or USPS, call us immediately after placing the order.

Please call us for a quote is you are shipping to APO/FPO addresses.

If you are shipping to Hawaii, Alaska, or Canada, shipping will be calculated for you in your shopping cart. 


Warehouse Pick Up

Customers in the Cleveland, OH area have the option of picking up their order from our warehouse.  Please call us to schedule a pickup to ensure your experience is quick and efficient. Pickups will be scheduled between 10AM-4PM during business days.

23945 Mercantile Road

Suite H

Beachwood, OH 44122


View Audimute's return policy here.


UPS Ground Transit Time Map

transit time map